I'm impressed by the anger directed at Apple for Podcaster-gate. Good community backlash is always healthy. If you haven't heard about all this you can read more about it
here to catch up, but in short, Apple didn't allow an application that competed with their iTunes application onto the iPhone, even though it didn't violate any of the provisions of the license agreement.
However, I'm quite unclear, why anyone professes shock or surprise at the situation.
It shouldn't be surprising that this happened, though there are many reasons for consumers to be upset by this. I'm sure Podcaster is a wonderful product that does many things that can't be done yet on the iPhone. We'll all miss out on those. But Podcaster wasn't ever going to make much money on this or ever reach scale because the strategy was naive and flawed; and so in the end, Apple did it's developer, Alex Sokiryansky, a favor.
Don't try to play nice with a bullyThe strategy was naive because it assumed that Apple wouldn't be petty and protective of its turf. Past performance is no guarantee of future results but with Apple it's pretty a good estimate. Apple has a long history of screwing up independent software vendors' businesses and products by replacing them with built-in features.
Konfabulator (now Yahoo! Widgets) and
Watson are shining examples of wonderful, well-loved, products still trying to find the knife Apple stabbed them in the back with. Assuming your product will be treated differently isn't rational. The very fact that Apple wanted control over the App Store should have caused the cautious to flee the platform as fast as possible.
Don't take on your platform providers when they write the rulesFurthermore, the strategy was flawed because Apple had to react aggressively towards this product--Apple isn't just in the business of producing iPhones, iPods, and computers; they are in the business of owning the distribution of video and audio content, which lets them command premium pricing on those products (yes, yes, the design is a differentiator, too). Putting a product like this on their platform threatens the network effect that Apple is trying to build between their products--it threatens almost everything that has differentiated Apple circa 1997 from Apple circa 2008. These are the network effects that keep us coming back to them to buy their products--and cause us to deal with lesser products like Apple TV. Apple can't allow simple content distribution on their products because it can't allow the value they dominate to go away. This may or may not be best for consumers, but it's certainly best for Apple.
Don't assume you and your platform provider have the same goalsFinally, within the community, there's an argument that the process of accepting applications after they're done is problematic because independent software vendors cannot know ahead of time if their product will be placed in the App Store, forcing them to invest with no guarantee of an ROI. That is, of course, true. Because of this uncertainty, companies will need to work on products with a larger payoff than before, earning the higher risk these products take on. But the independent developer's product is Apple's good fortune. Who wouldn't want the natural quality filter that these products carry? Quality, not quantity, is a very Apple-like notion that this policy underscores precisely. If you don't help tell that story, they won't help you sell your product. We learned that from this fiasco.
Don't confuse forums for throwing sheep* with real platformsThere's also a question of what type of platform this is: are we looking at a platform designed to create real value for users, or are we supposed to building sheep throwing applications for it, to increase stickiness and virality for Apple. Despite assertions from Apple, it may be, and appears to be so far, that the iPhone will never be a platform to base your company on, but rather a platform in which you can distribute complimentary products to your core offering; products that grow your own strength while not threatening, or in fact complementing, Apple's own offerings. There's substantial financial evidence of this. Apple's iFund for creating new companies around iPhone applications is deploying capital at a slower rate than many expected, yielding only five investments so far, each of which is looking to harness the iPhone to access value from a market Apple doesn't have a hand in.
Net lesson: Apple owns this platform, and you should act like a good guest wanting another invitation, rather than than trying to grab all the attention for yourself.
The good news is there's a pretty interesting new
platform coming out shortly that should be more than happy to host Podcaster.
* Tim O'Reilly first used this pejorative at last week's
Web 2.0 Expo keynote.